Nowadays, having a printer for personal or professional reasons has become necessary. There are multiple printing brands in the market providing high-quality printing services. Among all of them, HP printers are considered to be the best. They are widely used in homes and offices for printing tasks, but sometimes they can encounter issues, and then the user needs to perform the HP Printer troubleshooting. In this guide, we will discuss some of the common HP Printers issues and their troubleshooting methods. Keep reading to find out more.
HP Printer Troubleshooting Guide: Errors and Solutions
✅HP Printer Not Responding
- Turn on the printer and connect to your computer or network.
- Check the printer’s status by going to the Devices and Printers option in the Control Panel.
- If the printer is not listed, make sure it’s connected to your computer or network. You can also try restarting all the connected devices.
- If the printer is still not responding, try reinstalling the printer driver.
✅Paper Jams Error
HP Printer paper jams error are very common to encounter while using printer services. Fix it with the following steps.
- Turn off the device by unplugging it.
- Remove any paper that’s stuck inside the printer.
- Check the printer, if there are torn pieces inside it, remove them.
- Check the paper tray and remove any wrinkled or damaged paper.
- Make sure that the paper is loaded correctly in the paper tray.
- Plug the device into the power outlet again and turn it on.
✅The Printer Not Printing Anything
If your HP printer is not printing any documents, follow the below instructions:
- Make sure that the printer is turned on and connected to your computer or network.
- If the ink toner level is showing low, you need to replace it with new ones.
- Check the printer’s queue, there should be no pending print jobs.
- If the printer is still not printing, try reinstalling the printer driver.
✅Low-quality Printing Outcomes
Here is how you can deal with the low-quality print outcomes issue with your device with simple HP Printer Troubleshooting steps:
- If the ink toner level is showing low, you need to replace it with new ones.
- Check and make sure that the correct paper type and print quality settings are selected in the settings.
- Clean the print heads or cartridges using the printer’s maintenance tools.
- Check the paper quality and make sure that the correct type of paper is used.
✅Printer Offline Error
If your device appears to be offline, try this:
- Check the connection between the printer and the network or computer. If the connection is unstable, the printer may show offline.
- Restart the printer and the computer.
- Check the printer status on the computer. Make sure your device is in online mode.
✅WiFi Connectivity Issues
- Check if your printer is turned on and within range of the Wi-Fi network.
- Check the Wi-Fi network and make sure that it’s working correctly.
- Check the printer’s wifi connection, it must be correct.
- Reset the printer’s network settings and set them up again.
✅Ink Cartridge Issues
Here is what you can do to fix it:
- If the ink toner level is showing low, you need to replace it with new ones.
- Check the print cartridge installation, it must be correct.
- Clean the print heads or cartridges using the printer’s maintenance tools.
- If the ink cartridges are still not working, try replacing them with new ones.
✅Print Spooler Errors
- Stop the print spooler service in the Services tool in the Control Panel.
- Delete any pending print jobs from the print queue.
- Restart the print spooler service.
- Try printing the document again.
✅Printer Driver Errors
- If your printer driver is not working properly, follow these steps:
- Uninstall the printer driver from the computer.
- Get the latest printer drivers for your HP device.
- Restart the computer and the printer.
- Test the printer to make sure that it’s working properly.
Final Words
We hope the above HP Printer Troubleshooting Guide will help you fix common printer errors. In case, you encounter any issues that unable to resolve on your own, it’s best to contact the manufacturer’s support team or a professional printer repair service for assistance.